Frequently Asked Questions
Looking for an answer?
Whether you're booking a delivery, tracking a consignment, exploring our services or looking to work with Crown SDS, you'll find answers to some of our most frequently asked questions below.
About Crown SDS
Crown SDS is a UK logistics and delivery specialist, providing same day delivery, dedicated courier services, final mile delivery, overnight distribution, warehousing and technology-led logistics solutions for businesses across multiple sectors.
Crown SDS has more than 35 years of experience supporting businesses with responsive logistics solutions and nationwide delivery services.
We support customers across retail, parcel networks, manufacturing, automotive, utilities, healthcare, parts and engineering, construction, facilities management and e-commerce.
Crown SDS will apply a fuel surcharge percentage to the total charge for customer jobs undertaken and completed. The table below illustrates the percentage linked to the AA Fuel Report for average UK pump prices. Where an existing contract utilizes a different mechanism, we will apply the contractual mechanism for all fuel surcharges. Click the link below to see Fuel Surcharge
Delivery Services
Our services include: • Same Day Delivery • Dedicated Courier Services • Final Mile Delivery • Scheduled Delivery • Overnight Delivery • Urgent Ad Hoc Delivery • Multi-Drop Delivery • Warehousing & Storage • Crown FLEX
Yes. Crown SDS provides delivery services across the UK through our nationwide network.
Yes. Our same day delivery service is designed for urgent consignments that need collecting and delivering on the same day.
A dedicated courier service means your consignment travels directly to its destination using a dedicated vehicle, without being combined with other deliveries.
Final mile delivery is the last stage of the delivery journey, where goods are delivered directly to the end customer or final destination.
Scheduled delivery allows collections and deliveries to be arranged for specific dates or delivery windows, helping businesses plan with confidence.
Yes. Our overnight delivery service provides reliable next-working-day delivery across the UK.
Tracking & Visibility
Yes. Customers can access real-time delivery visibility through OneView by Crown SDS.
OneView is our customer visibility platform, providing access to delivery tracking, proof of delivery, reporting, documentation and photographic evidence through a single portal.
Yes. Proof of delivery, signatures and supporting delivery evidence are available through OneView.
Yes. OneView provides real-time visibility throughout the delivery journey.
Yes. OneView has been developed in-house and can be tailored to customer requirements. Our IT team can support bespoke reporting, dashboards and functionality based on your operational needs.
Warehouse & Storage
Yes. We provide flexible warehouse and storage solutions to support short-term, long-term and overflow storage requirements.
Yes. We work with customers to support peak demand periods and changing storage requirements.
Our warehouse solutions support organisations across retail, manufacturing, engineering, e-commerce and other sectors requiring additional storage capacity.
Recruitment Opportunities
As a growing business, opportunities become available across a range of departments including operations, customer service, transport planning, technology, warehousing, sales and management.
Requirements vary by role. Some positions require industry experience, while others focus on transferable skills and a willingness to learn.
Available opportunities can be found on our Careers page, or you can contact our recruitment team directly.
Self-Employed Driver
Simply register your interest through our driver application process and our team will contact you if suitable opportunities become available.
Opportunities may include same day delivery, dedicated courier services, overnight distribution, final mile delivery and scheduled logistics support.
Requirements vary depending on the opportunity available and vehicle type required.
Crown SDS works with self-employed drivers across the UK, and we're always interested in hearing from professional drivers across the UK, particularly in these locations: • Barnsley • Warrington • Stoke-on-Trent • Heathrow • Rugby If your area isn't listed, we'd still encourage you to register your interest.
Yes. Our operational team provides support throughout the delivery process and drivers can manage job information through the Crown SDS Driver App.
Contacting Crown SDS
You can request a delivery quote through our website or contact our team directly to discuss your requirements.
Our team can be contacted through the contact form on our website, by emailing sales@crownsds.com or by calling us on 0330 333 4400
Yes. We understand that every business is different and regularly work with customers to build solutions around their operational requirements, reporting needs and service expectations.
Can’t find what you’re looking for? Our team is always here to help.
- Contact the Crown team on: 0330 333 4400
- International Logistics Centre, Bonehill Road, Tamworth, Staffordshire B78 3HH
quick links
social links
© 2026 Crown SDS. All Rights Reserved.