Crown SDS

Case Study: Secure document logistics for Storetec

Secure document logistics for Storetec

Storetec is a leading provider of document scanning solutions and DMS software, specialising in the secure digitisation and management of highly confidential documents. Their services help businesses streamline workflows while meeting strict compliance standards. As demand for their services grew, Storetec needed a logistics partner who could deliver secure, same day collections and deliveries, provide storage solutions, and maintain chain of custody integrity for sensitive documents.

At Crown SDS, we are committed to maintaining the highest standards of quality, safety, and security across all aspects of our operations. We proudly hold ISO 9001 for quality management, ISO 14001 for environmental management, ISO 45001 for occupational health and safety, and ISO 27001 for information security. These internationally recognised accreditations demonstrate our dedication to robust governance, continuous improvement, and delivering exceptional service to our customers.

 

Expertise and specialist services

  • ISO-certified compliance processes.
  • Driver vetting and quality assurance.
  • Real-time tracking and reporting.
  • Dedicated Same day services.
  • Urgent collections and deliveries.
  • Secure warehouse storage facilities.
The challenge of managing confidential documents

Managing confidential documents requires more than speed; it demands trust, security, and compliance. Storetec faced several challenges:

 

  • Scaling logistics for high volumes of sensitive files and important items.
  • Maintaining chain of custody integrity across multiple sites.
  • Providing real-time visibility for every journey.
  • Ensuring driver vetting and quality assurance for complete client confidence.
  • Offering flexible storage solutions for documents between collection and delivery.
  • Storetec needed a partner who could combine speed, reliability, and security in one seamless solution.

“Crown SDS has been instrumental in helping us scale our logistics operations without compromising security or service levels. Their support has been vital for growth and compliance.”

Logistics and Facilities Manager, Storetec

Secure Document Logistics
Our Solution: End-to-end logistics

Crown SDS delivered a tailored, end-to-end logistics solution designed for Storetec and their unique requirements:

  • Dedicated Same day Service for urgent, time critical collections and deliveries.
  • Driver Vetting and Quality Assurance ensuring only trusted, professional drivers handle sensitive materials.
  • Compliance and Reporting Team maintaining ISO standards (ISO 9001, 45001, 14001, and 27001).
  • Real-Time Tracking and App Usage for complete journey transparency.
  • Photo Uploads and Document Scans to verify secure handling.
  • Audit-Ready Documentation for peace of mind and regulatory compliance.

This solution gave Storetec confidence that every document was handled securely, stored safely, and delivered on time.

“Crown SDS acts as an extension of our team. Their professionalism and flexibility make them an invaluable partner.”

Logistics and Facilities Manager, Storetec


Partnering with Crown SDS delivered significant benefits

• Faster turnaround times for collections and deliveries.
• Operational flexibility to manage fluctuating volumes.
• Enhanced compliance and visibility, for reassuring security.
• Ability to take on larger, more complex projects without risk.

 

“The most valuable aspect is their reliability and communication. Secure handling and audit-ready documentation give us and our clients peace of mind.”

Logistics and Facilities Manager, Storetec

Why Crown SDS?

When it comes to managing your confidential documents and sensitive items, Crown SDS goes above and beyond.

A trusted partner for teams handling short-term projects and specialist providers needing reliable and scalable logistics solution, Crown SDS works to the highest standards of accreditation, supported by their own in-house tech.

Built of 35 years’ experience in logistics, they create robust full-chain digitised processes tailored to the needs of your business, with a culture committed to compliance and service excellence that’s second to none. Speak to the team today to find out how they can strengthen your operations.

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